How can I place an order with an invoice?

The option to issue an invoice for Skroutz orders is provided by most associated stores.

You can request an invoice by selecting "Invoice" above the shipping details of your order. If this option does not appear, it means that the store does not support issuing an invoice for the product purchase.

How to choose the invoice issue for your order

1. Add the product you wish to purchase to your cart.
2. On the cart page, proceed to the next step to enter the shipping details.
3. Select "Invoice" above the shipping address field and fill in your details in the invoice form.
4. By entering your VAT number, the rest of the details are filled in automatically, based on the data available in the AADE services.
5. Then select "Payment details" to proceed with the payment of your order.

If there isn't a store available that supports issuing an invoice for your order, you will see the notification "Unfortunately, invoice issuing is not supported by any shop for this order".

If there is  a different store available, that can issue an invoice for your purchase, you will see an alternative proposal before placing your order.

Issuance of an invoice for orders in the European Union

It is possible to issue an invoice for orders within the European Union, subject to the following conditions:

• The VAT number of the customer as well as the VAT number of the shop that will handle the order must be registered in the VIES (VAT Information Exchange System).
• The shop that will handle the order must be active in Greece.
• The delivery address must be in the European Union (outside Greece).

To issue an invoice for orders within the European Union, you can follow the instructions as stated above.

What else do I need to know about issuing an invoice for purchases via Skroutz?

• If you select to issue an "Invoice" for your order, this will apply to all the products in your order. If you only want to issue an invoice for some items in your order and need a receipt for others, then you will need to place 2 different orders.
• If an invoice has been issued for an order, it is not possible to return the order if you changed your mind.
• For orders with an invoice from the islands of Leros, Kos, Samos, Chios and Mytilene that are entitled to a reduced VAT of 17%, on products with an original VAT of 24%, the price reduction will automatically appear in your cart when you enter the invoice details.
• If you enter a VAT number that cannot be matched with the AADE data, then the error message "The VAT number you entered is invalid" will be displayed.