How can I place an order with an invoice?
You can request an invoice by selecting “Invoice” above your order’s shipping details.
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Important note For tax-exempt beneficiaries who wish to purchase products from the categories of mobile phones, gaming consoles, laptops, or tablets, the issuance of a 39a invoice (paragraph 5 of the VAT Code) is mandatory. Read more details in the article: “What is the procedure for issuing a 39a invoice for purchases through Skroutz? |
How to select invoice issuance for your order
- Add the product to your cart.
- On the cart page, proceed to the next step to enter the shipping details.
- Below the shipping address field, the option “Do you need a receipt or Invoice” appears.
- By selecting “Invoice” the form to fill in your details will appear.
- By entering your VAT Number (ΑΦΜ), the other details are filled in automatically based on the data available from the Independent Authority for Public Revenue (AADE) services.
- Next, select “Payment details” to proceed with the payment of your order.
Invoice issuance for orders within the European Union
It is possible to issue an invoice for orders to the European Union under the following conditions:
- The VAT number of both the customer and the store must be registered in the VIES system for intra-community transactions verification.
- The delivery address must be within the European Union.
To issue an invoice for orders to the European Union, you can follow the instructions described above.
What else should I know about invoice issuance for purchases through Skroutz?
- If you select “Issue invoice” for your order, this will apply to all stores chosen to fulfill it. If you want to issue an invoice only for some shipments and require a receipt for others, you will need to place 2 separate orders.
- If an invoice has been issued for an order, returns due to withdrawal are not allowed.
- For invoiced orders from the islands of Leros, Kos, Samos, Chios, and Mytilene, which are eligible for a reduced VAT rate of 17% on products originally taxed at 24%, the price reduction appears automatically in your cart when entering the invoice details.
- If you enter a VAT number that cannot be verified with AADE records, the error message “The VAT number is not valid” will appear.
- If you use discount codes in your order, no additional document will be provided showing the specific discount. The discount amount is deducted from your payment, but the invoice will reflect the full charge.
- Invoice issuance through VIES for intra-community transactions is not available for refurbished products.