Proper preparation and packaging are vital parts of the order process. Taking a few extra minutes ensures that the buyer receives the item in pristine condition, guaranteeing a smooth transaction and preventing returns caused by transport damage.
Follow these guidelines for safe and proper parcel preparation:
Include the product and all accessories: Send everything specified in your listing (e.g., charger, cables, case, manual).
Check device condition prior to shipping: For electronic devices, wipe personal data and perform a factory reset if applicable. Ensure the device matches the condition described in your listing so the buyer receives exactly what was agreed upon.
Use sturdy packaging: Ideally, place the item in its original retail box. If unavailable, use a protective outer box. Fill empty space with protective cushioning (bubble wrap, paper, foam) and seal the parcel securely with heavy-duty packing tape.
💡 General Packaging Tips
Seal Securely: Use wide packing tape and reinforce all seams of the box (using the H-taping method).
Remove Old Shipping Labels: If reusing a box, make sure to remove or completely block out old barcodes and shipping addresses to prevent courier routing errors.
Packaging Examples by Category
Mobile Phones & Electronics
✅ DO: Use a sturdy, double-walled cardboard box. Wrap the device thoroughly in bubble wrap and fill empty space with air pillows or crumpled paper to absorb impacts.
❌ DON'T: Do not use flimsy single-walled boxes or non padded poly mailers. Never leave the device loose to move around inside the box.
Toys & Fragile Items
✅ DO: Use a rigid outer box and fill surrounding gaps with void-fill materials such as packing peanuts, bubble wrap, or crumpled paper. The item must remain firmly fixed in place.
❌ DON'T: Do not place fragile items into boxes or bags without protective cushioning. If the item rattles or shifts freely inside the package, the risk of breakage during transport is high.
Apparel & Footwear
✅ DO: Place shoes in their original shoebox (enclosed inside a protective outer box) or use a padded bubble-lined courier mailer bag.
❌ DON'T: Do not ship shoes or clothing in thin, single-layer plastic bags or non padded envelopes, as they can easily tear during transit.