The duration of the return process depends on the return reason.
When the shipping company receives the package, we will proceed with either the refund or replacement of the product, depending on the compensation method you chose in the return form.
If you are returning a faulty or defective product, it must be first inspected by the store or an affiliated service center. Once the inspection is completed, you will receive an email informing you of the inspection’s findings and the next steps of the return process.