Returns

Submitting a return request

• How do I submit a return request?
• How can I return my order from abroad?
• Returns Guide
• When do I submit a return request?

Return request progress

• How to track the progress of my return request
• When will the return process be completed?
• How to properly prepare my return package
• Replacing a product after the return of an order

FAQ for returns

• I changed my mind and I do not want the product I bought, can I return it?
• Can I return a product to a Skroutz Point?
• How to receive a Gift receipt for Skroutz Orders
• I want to return a product, do I need to send it back to the store?
• Can I hand the return directly to the courier company?
• The product has a defect, how can I return it?

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