FAQ for returns
- I changed my mind and I do not want the product I bought, can I return it?
- Can I return a product to a Skroutz Point?
- How to receive a Gift receipt for Skroutz Orders
- I want to return a product, do I need to send it back to the store?
- Can I hand the return directly to the courier company?
- The product has a defect, how can I return it?
- I received a wrong product, can I return it?
- Can I return an order I placed via Skroutz Cart from Cyprus?
- The size doesn’t fit me, can I return the product?
- Are all products eligible for a return?
- Can I ask for a refund when returning an order?
- Can I return my order if an invoice has been issued?
- There isn't an option to request a return for my order. Why is that?
- Will I be charged for the return and replacement of my order?
- Legal Guarantee and Withdrawal: Your rights when buying online