My order

Shipping and Delivery

• Tracking your order's progress
• How can I collect my order?
• When can I expect my order to be delivered?
• How would I know whether my order has been submitted?
• Skroutz Point Delivery
• What are the stages of an order

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Order cancellation

• How do I cancel my order?
• How do I cancel an individual shipment from my order?
• Why was my order canceled?
• Can I add products to an already placed order?

Delivery issues

• Why is my order late?
• Reschedule an order delivery with Skroutz Last Mile
• The product I received is damaged. What should I do?
• I didn't receive all the products of my order. What should I do?
• My order's package is damaged. What should I do?
• Where do I find my order’s purchase receipt / invoice?